Frequently Asked Questions
Proteins & Gainers
What is whey protein?
Whey protein is a high-quality protein naturally found in dairy / Milk . It is a complete protein containing all of the essential amino acids (“building blocks”) your body needs and is easy to digest. Whey protein is also one of the best sources of branched-chain amino acids (BCAA) including leucine Iso leucine and Valine , which has been shown to stimulate muscle synthesis.
When should protein be eaten?
Eating an even intake of protein throughout the day is the best method to increase muscle growth, adding nutrients and continuing to repair muscles and tissues continually through the day. Eating protein before a workout increases the nutrients absorbed both before and after exercise, encouraging your body to repair itself more efficiently once your workout is finished. Around 30-60 minutes following exercise is the best time to consume protein as the body is able to begin recovery more quickly, repairing the muscles making them larger and stronger.
How does protein affect the body when exercising?
Protein as the body’s main source for muscle recovery. But this is not its only purpose, protein is also used as a rich source of nutrients, used both during and after exercise. This helps in the formation of bones and connective tissues that support muscles used when working out, as well as transporting nutrients and waste around the body. Protein can also serve as a source of energy during workouts when carbohydrates and fat stores have been used, a rather handy pre-workout snack.
What are the benefits of protein supplements?
Protein is a necessary part of everyone's diets and protein supplements are considered a popular option to increase repair and growth after exercise. Although you don't have to take supplements to see the benefits of exercise, supplements, most popularly protein powder, provide not only a source of protein, but aid fat loss and can even curb hunger. Physical results, although reached without the help of supplements, can be achieved more easily and quickly using protein supplements. Supplements are popular in many sports and among GYM goers, but most commonly used by bodybuilders but who focus on quick strengthen muscle and Growth.
Who Needs More Protein: Weight Lifters Or Endurance Athletes?
It's easy to assume that, since weightlifters aim to build strength and muscle, they have a greater need for protein than endurance athletes. This is one of those questions that's best answered on a case-by-case basis. On one hand, endurance athletes who train heavy for hours on end may require more protein simply because their energy needs are so high. This would be especially true if they are keen on losing fat. On the other hand, competitive lifters like people in strongman competitions need extraordinary amount of calories and protein.
What are Mass Gainers?
A mass gainer, refers to a supplement rich in carbohydrates, proteins, vitamins, calories, and good fats. All these nutrients are greatly beneficial for those aiming to put on weight and build muscles. If you have been working out for a long time but not gaining weight, it is time to add some gainer supplements into your diet.
Who should use a mass gainer?
If you’re under weight and looking skinny Mass gainer Would be perfect for you. Mass Gainer Supplements are for those who are not able to meet their caloric needs from food. If you are trying to build muscle and unable to gain weight, the mass gainer is a healthy way to build muscle and gain weight.
Who Should Use Weight Gainer?
A Weight Gainer refers to a supplement rich in carbohydrates, proteins, vitamins, calories, and fats. All these nutrients are greatly beneficial for those aiming to put on weight and build muscles. If you are non – exerciser and Looking for weight gain. it is time to add some Weight gain supplements into your diet
People Having Fast Metabolisms: If you are the one having a fast metabolism, you may struggle to put on weight. If this is the case, consider adding mass gainers to your diet. These calorie-rich foods increase your daily calorie intake and make your body gain extra pounds.
Athletes: Mass gainers not only help athletes to gain more weight. But the high protein in mass gain supplements provides them with extra energy helping them to outperform in sports. Hence, using mass gainers gives you an edge in sports over your competitors along with making you muscular.
Bodybuilding And Weightlifters: Weightlifters, bodybuilding enthusiasts use weight gainer shakes and powders to pack on muscle mass. They have to consume thousands of calories and hundreds of grams of protein each day. That is where taking the best mass gainer fulfills all these nutritional needs without making your stomach upset.
Men And Women: No matter what your gender is, you should add gainers to your diet if your goal is to gain weight. Despite that women need fewer calories than men, yet they still need an extra boost to pace up their mass gaining process.
What is the difference between whey protein and mass gainer?
The only difference is that mass gainer contains more calories than regular whey protein (with larger amounts of carbs and fats to boost one’s calorie intake). Both serve to aid muscle recovery & promote muscle growth.
Is it good to take a mass gainer?
Yes, mass gainers are safe to use if consumed in a safe dosage limit. As consuming more calories than you burn daily is the key to gaining weight. For hard gainers, mass gainer supplements are the ideal choice. Second, if you are looking for the best gainer in india visit Advance MuscleMass.
How to use a mass gainer or weight gainer?
For better results, it is important to know how to use mass gainer and weight gainer. The recommended dosage of mass gainer and weight gainer is 1-3 scoops a day. Mix the gainer powder with milk, not water. The best time to consume Advance MuscleMass mass gainer is after 30 minutes of the workout. To prevent lumps, consider using a shaker or blender.
What is better protein or mass gainer?
People who struggle to gain musclemass with weight should go for a mass gainer. Mass gainer supplements are an effective way to increase your calorie intake or mass gainers are for both muscle gain and weight gain. Where as protein is reach with BCAA and amino profile which helps to growth and recover Muscles.
Can we take mass gainer without a gym?
To make the most of your mass gainer supplement, it is best that you combine it with a healthy diet and a good workout regime. While the calorie sources in mass gainer powders are clean, you need to have the equivalent amount of physical activity in order for the nutrients from these mass gainers to be used up correctly. If not, you will see an increase in the weighing scale, no doubt. However, this will be due to added fat in the body as opposed to added muscle mass. As a result, you will not be able to achieve the toned and muscular physique that you are actually working towards.
How can I gain weight quickly?
To gain weight quickly, consume a high-calorie diet, and combine it with mass gainer/weight gainer according to your goal. If you’re looking to build muscle mass, mass gainers are the right choice for you. But, if you’re looking to gain weight without earning that excess unhealthy fat, weight gainers are perfect for you.
What are amino acids?
Amino acids are essential for human life. Amino acids support the different functions of our bodies. The proteins in our bodies are made up of 20 amino acids.
What Do Amino Acids Do?
Protein is an important macronutrient that we consume in foods like meat and poultry. The human body uses amino acids from protein to perform important body functions such as:
Break down food: When protein is consumed and broken down through the digestive process, amino acids are what's left inside the body.
Promote muscle growth: Animo acids are metabolized in the muscles to increase strength and endurance.
Repair tissue: If muscle tissue becomes damaged from physical activity, amino acids are produced to stimulate muscle protein synthesis and aid in repair.
Why are they called amino acids?
Amino acid refers to a substance with an amino group and carboxy group.
What roles do amino acids serve?
Amino acids play active roles in a wide variety of fields such as the taste of food, sports, medical care, beauty care, and health care.
What effects do amino acids have on athletes?
Amino acids constitute myoproteins and serve as an energy source during exercise. Therefore, athletes use amino acids for the purposes of nutrition and recovery from fatigue. Amino acids are absorbed faster than proteins, so they can easily be replenished during physical activity.
What are amino acid supplements good for?
Since health experts recommend fulfilling your amino acid requirement from food sources. If you choose to take amino acid supplementation, you may be able to increase the levels of nitrogen in your body. Amino acid supplements may also help maintain adequate levels of amino acid in your muscles.
Are amino acids taken from food sufficient?
Amino acids are sufficient as long as you have a normal diet. However, if you have an unbalanced diet or are on excessive one, amino acids may become deficient or lose their balance. When you do strenuous exercise, specific amino acids are consumed as energy. So it is very effective to replenish amino acids on such an occasion.
Can we build muscle by taking amino acids?
Amino acids enhance the effect of exercise and serve as the raw material for muscles, so body builders, weight lifters and other athletes who need to build muscle can benefit from taking them. However, only taking amino acids without any exercise or training will not increase your muscles.
What are pre-workout supplements?
As the name suggests, you take your pre-workout supplement before your workout routine. While different brands have varying benefits, most of them have a common goal — they help boost your strength, endurance, and energy to help you pack on lean muscle.
What are pre-workout supplements used for?
You can use supplements for either performance enhancement or aesthetic purposes. Similarly, bodybuilders can also take fat-burning pre-workout supplements to achieve a leaner, more fit physique.
Can you use pre-workout supplements for energy enhancement?
One good thing about pre-workout supplements is you can use them for a quick energy boost. Most people who supplement for energy are usually running low on carbs and calories. Taking these supplements allows them to dominate their workouts without overloading on food.
Who Should Or Shouldn't Take A Pre-Workout?
This is a complicated question! If you only go to the gym to get a light sweat, then a pre-workout may not provide much benefit. But if you're someone who wants to turn serious training into serious results, a pre-workout can help. You know you need a boost to make it through a leg day with cardio acceleration. You're hungry and sore, but the workout must be done! This is the mindset that leads many to take their first pre-workout.
What If I'm Sensitive To Stimulants?
In a world full of people slugging down caffeinated drinks all day, people who don't want or need caffeine can sometimes feel like second-class citizens. But in the gym, you can get many of the same benefits as people who take leaded pre-workouts. And as an added benefit, you won't find yourself shaking so hard the bar falls from your hands.
How Can I Prevent Feeling Jittery After I Take A Pre-Workout?
Depending on how potent your pre-workout is, and how your body responds to caffeine and other stimulants, some jittery feelings may be inevitable. However, many pre-workouts these days contain stimulants that are reputed to feel "smoother" than straight caffeine, such as theacrine, or they feature calming compounds to "take the edge off" of caffeine, such as L-theanine.
Are Some Pre-Workouts Better For Women?
More women are in the weight room than ever, training harder than ever, and that means more women than ever are taking supplements, too. We think it's high time this happened! But there are certain supplements, like pre-workouts, where the same rules and dosages that apply to one athlete may not always be the best for another.
What is 'My Account'? How do I update my information?
It is easy to update your Advance MuscleMass account and view your orders any time through 'My Account'. My Account' allows you complete control over your transactions To Advance MuscleMass. Manage/edit your personal data like address, phone numbers, email ids, change your password, track the status of your orders,Order History place re-ordersand your wishlist.
Order Status Related
What do the different order status mean?
Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.
Payment Authorized, Order under Processing: Authorization has been received from the payment gateway and your order is being processed by the seller.
COD Verification Pending: Your order has been received by us but is processed only after a verification call if made to your number and you verify the COD order.
Order Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for delivery.
Order Cancelled: The order was cancelled.
How do I know my order has been confirmed?
Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID, a listing of the item(s) you have ordered and the expected dispatch or delivery time.
You will also be notified when the item(s) are shipped to you. Shipping details will be provided with the respective tracking number(s).
Can I order a product that is 'Sold Out'?
Unfortunately, products listed as 'Sold Out' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability.
How do I check the current status of my orders?
You can review the status of your orders and other related information in the 'My Account' section
In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link. In case of unfortunate condition, Information will be provide from advance musclemass Care 7698430406
How do I pay for Advance MuscleMass™ purchase?
There are zero hidden charges for Order More than Rs 599 and Prepaid Order when you make a purchase on Advance MuscleMass™. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
You may use Credit cards/Debit cards, Internet Banking, UPI and Cash on Delivery to make your purchase.
Are there any hidden charges when I make a purchase on Advance MuscleMass™?
There are zero hidden charges when you make a purchase on Advance MuscleMass™. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
What is Cash on Delivery?
If you are not comfortable making an online payment on www.advancemusclemass.com, you can opt for the Cash on Delivery payment mode for Serviceable pincodes Only. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
The maximum order value for a Cash on Delivery (C-o-D) payment is Rs 10,000. It is strictly a cash-only payment method. Rs 50 COD charges are applicable for any COD Order.
How do I pay using a credit/debit card?
We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
How do I place a Cash on Delivery (COD) order?
All items that have the "Cash on Delivery Available" icon are valid for order by Cash on Delivery.
Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Pay By Cash on Delivery". Enter the name and contact details of the person who would be receiving the COD order.
We will call you for confirmation after receiving your order. and Also customers can call on this number +91-7698430406 to verify their orders.
Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Terms & Conditions:
- The maximum order value for COD is Rd 10,000.
- Rs 50 COD charges are applicable for all COD Orders.
Pre-paid order will be eligible to get 50 RS. Discount.
I tried placing my order using my debit card/credit card/Net Banking but the order was not successful. What happens to the money deducted from the card?
Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details.
If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below:
- Net Banking 2-4 business days
- Debit Card 5-7 business days
- Credit Card 7-21 business days
What should I do if my payment fails?
In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process.
If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on firstname.lastname@example.org or please give us a call with your order number for any clarification.
Can I add more item in same Order which proceeded successfully?
If you order is not dispatched. You can add more item without processing new one. For this you will have to pay billing amount in our authenticate source for this need to contact our Whatsapp 7698430406
Why is COD not available to me?
Cash on Delivery (COD) option is not offered by our Courier partners at few serviceable locations. Also, COD option is not available on some of our products. Hence, based on your location and your choice of products, COD option may not be available to you. However, you can always opt for payment through Net Banking or Credit/Debit Card.
How do you ship your orders?
We deliver most of our orders through our own delivery service –Advance MuscleMass™ Reach, or through courier partners such as Bluedart and FedEx and Delhivery. For a few remote locations where there is no other courier service available, we use India Post to deliver your orders.
Do you ship to international locations?
We currently ship only within India and do not ship to any international location.
How much time does it take for an order to be delivered?
We deliver your order within 2-3 working days post-dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 2-5 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 7 business days or longer, depending on the location's geographical constraints.
How can I track my order?
As soon as we ship your order, you receive an e-mail notification with a link to track your order. You can also access this information from your 'My Account' section at the top right corner on our website www.advancemusclemass.com. Online tracking usually goes live within 24-48 business hours post shipping.
How long do you take to dispatch an order?
The duration of dispatching an order depends on the type of order you have placed. Types of order are:
In-stock items in our warehouse : These items are dispatched the same or the next day of order placement.
JIT Items (Just-in-time Items): These items are procured from vendors on receiving your confirmation on an order. It takes 2-7 business days to dispatch JIT orders after you have placed an order.
Drop-ship Items: These items are shipped directly by our vendors to you. It takes 2-5 business days to dispatch drop-ship orders.
We strive to dispatch your order as soon as possible. In case you have placed a mixed order of In-stock, JIT and Drop-ship items, we sub-divide your order and dispatch it in parts, shipping the earliest available items first.
At all steps of your order processing, we are in constant touch with you over phone, email and SMS to keep you updated.
What are the shipping charges on www.advancemusclemass.com
The shipping charges may apply on a product. The charges will vary depending on the quantity of a product. The charges will be mentioned on the product page along with other product details.
For example: 1 quantity of a product may carry 50 rupees as shipping charges and purchasing an additional quantity of the same product may carry additional shipping charges of 50 rupees (i.e. total shipping charges= 100 rupees).
Certain products may come with free shipping i.e. zero shipping charges. However, if the order amount is less than Rs 500, a minimal shipping charge of Rs 50 is applicable.
Please read the product details column before placing an order.
Why dispatch of heavy products take more than the expected time?
Certain times waybill/road permit is required for heavy products transferred from one state to another so, if you don't fall under this, consider yourself lucky!!
Dispatch of heavy products take more than the expected time:
- Firstly, the fulfillment of your order may require a certain road permit/declaration/inward form to be filled,which can either be downloaded from the respective state's sales tax website or one has to physically go to the nearest sales tax office to procure the above.
- Also, at times entry taxes as per the Commercial Tax Government rules are levied by the respective state where the goods are shipped (However, it might vary from product to product.)
- The customer is liable to fill road permit/declaration/inward form and/or pay the entry tax to fulfill the order.
- The failure of filling the form or not paying the entry tax leads to shipment hold, which eventually may lead to order cancellation & refund.
- Hence, to have a smooth product dispatch process, form filling and payment of entry taxes wherever required plays a major role.
Cancellations & Modifications
What is Advance MuscleMass Cancellation Policy?
If the order or the item(s) in your order are not shipped, cancellation is possible. Click on ‘Orders’ and you will reach your order history. Click ‘Cancel’ for the order(s) you wish to cancel. You will be notified about the status within 30 mins. For prepaid orders, the order amount will be refunded back to your bank account within 2-5 business days, or as per your respective bank timelines. Please call our Customer Helpline Number +91-7698430406 for further support.
Can I modify the shipping address of my order after it has been placed?
Get in touch with our Customer Helpline +91-7698430406 to help here.
How do I cancel my Order?
Under your profile, go to ‘My Orders’ and click on Cancel.
I just canceled my order. When will I receive my refund?
Once your request for cancellation is received and successfully processed, we will initiate the refund. Usually, for prepaid orders, it takes 2-5 business days for the amount to reflect in your bank account.
Returns & Refunds
What should I do if I receive a Damaged item, wrong product or missing units in my order?
If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at info@advancemusclemass or call us on +91-7698430406 within 14 days of receipt of the product. We will arrange a reverse pickup for the product Please note that replacements are subject to availability of the particular product.
Is there a category specific policy for returns?
Nutrition: Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. For issues like rashes, stomach upset, headache, flavor like/dislike, flavor difference from one brand to other etc. products would not be applicable for return. Please consult with the doctor before buying the product
Following shall NOT be eligible for return or replacement:
- Damages due to misuse of product
- Incidental damage due to malfunctioning of product
- Any consumable item which has been used or installed
- Products with tampered or missing serial / UPC numbers
- Combos sold won't be taken back/returned as individual units
Any damage / defect which are not covered under the manufacturer's warranty.
Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered
In case of any queries, please write to our customer care on Info@advancemusclemass.com or call us on +91-7698430406
I need to return an item, how do I arrange for a pick-up?
You can either write us at email@example.com or call at +91-7698430406 from Monday to Saturday, 10 AM to 7 PM to initiate a return.
Wherever possible we will facilitate the pick-up of the item. In case, the pick-up cannot be arranged by us, you can return the item through SpeedPost courier service and share tracking details and we will return the courier costs.